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FAQ – My Chinese characters are not correctly displayed after the import. What can I do?

Files saved under Microsoft Office can usually only handle Latin characters. In order to work with non-Latin characters (Chinese, Hebrew, Arab), the file has to be saved in another coding (UTF-8). However, this is not possible in Microsoft Office.

Our proposed solution:

  • Go to (you have to have a Google account)
  • Import your Excel file (via 'Upload' -> 'files')
  • If you want, you can continue editing your file there.
  • To save the file, select 'File' -> 'Download as..' -> 'CSV (current spreadsheet)'
  • The new file is now available in the correct encoding for you to import to card2brain.

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