Zum Inhalt springen

FAQ – When do I have to pay for a Premium/Teacher subscription?

You pay when you upgrade from Basic to Premium or Teacher and when you renew one of these subscriptions. If you purchase your Premium or Teacher subscription online, we will always bill you for the next 12 months. If you save your payment information when purchasing your subscription online, your Premium or Teacher subscription will be automatically renewed for another year. If you do not want automatic renewal, you can deactivate it in your subscription settings. When upgrading with payment methods that we cannot save and for in-app purchases on the iOS and Android app, there are no recurring charges. This means that your subscription simply expires without active renewal (= downgrade to BASIC). Regardless of which payment method you choose, we will remind you of your subscription status or upcoming direct debits by e-mail 5 days before expiry.

Feedback- und Wissensdatenbank